Privacy Policy
At BUNKA, we respect your privacy. We collect only what’s needed to run our store smoothly, keep your orders moving, and improve your experience. We don’t sell your data. Ever.
This policy explains what we collect, why we collect it, and how we use it when you visit or shop on bunka.store.
What We Collect
When you use our website or place an order, we may collect the following information:
- Personal details Your name, email address, phone number, billing address, shipping address, and order details.
- Payment details Payment information is handled securely by our payment partners. We do not store your card details.
- Website activity Basic information like your IP address, browser type, device details, pages viewed, and how you interact with the site. This helps us understand what’s working and what’s not.
- Customer support info Anything you share with us when you contact our support team.
Why We Collect It
We collect your information to:
- Process and deliver your orders
- Communicate with you about your purchases
- Provide customer support
- Improve our website and shopping experience
- Share updates or offers, only if you’ve opted in
We don’t collect anything unnecessary. Ever.
Who We Share It With
We only share your information with trusted partners who help us run our business, such as:
- Payment providers to process transactions
- Courier partners to deliver your orders
- Shopify, which powers our online store
We do not sell your personal data to third parties.
Marketing and Ads
If you’ve opted in, we may send you updates, offers, or product drops we think you’ll like. You can unsubscribe anytime. No hard feelings.
We may also use cookies or tools like Google Analytics to understand how our site is used. This helps us make things smoother for you.
Cookies
Cookies help our website remember your preferences and improve your experience. Some are essential, some help with analytics, and some support marketing.
You can control or disable cookies through your browser settings, but keep in mind that some features may not work properly without them.
Text Messages
If you opt in to SMS updates, we may send you order notifications or promotions.
You can unsubscribe anytime by replying STOP to any message.
Message and data rates may apply.
Data Retention
We keep your personal information only as long as needed for our records, legal requirements, or customer service purposes. You can request deletion at any time.
Automated Decisions and Fraud Prevention
Our systems may use limited automated tools to help prevent fraud, such as temporarily blocking repeated failed payment attempts. These checks do not have a legal or significant effect on you.
Minors
Our website is not intended for children. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has shared information with us, please contact us and we’ll take care of it.
Your Rights
You’re always in control of your data.
You can request to:
- Access the information we have about you
- Update or correct your details
- Ask us to delete your data
Just reach out to us and we’ll take care of it.
Do Not Track
Some browsers offer “Do Not Track” settings. Since there’s no standard way to respond to these signals, our data practices remain the same regardless of this setting.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted here.
Contact Us
If you have questions about privacy, your data, or would like to make a request, you can reach us at:
Email: info@bunkakw.com
Address: 8W3P+8X, Shuwaikh Industrial, The Avenues Mall, Kuwait